Pioneered a Figma-to-production workflow that empowers designers to become design engineers — building and launching pages on sweetgreen.com without engineering. With this process, I shipped a crisis-response op-ed for the CEO in a single weekend.
Drove the redesign of the Sweetgreen app homepage and navigation system that turns a one-size-fits-all entry point into a personalized discovery surface, validated across four rounds of user research and pilot testing.
Led the redesign of Sweetgreen's create-your-own ordering flow to reflect a new pricing model that replaces sticker shock with transparent value and pricing.
Designed the end-to-end experience for SG Rewards, Sweetgreen's new loyalty program that drives value for guests and builds brand equity through points, personalized offers, and in-store scanning to earn and pay.
Created an outreach hub and service blueprint that connects youth with local representatives to partner on civic action — Led as project lead at Scout Studio, in partnership with the City of Boston's Mayor's Office of New Urban Mechanics.
Created a library to digitize my personal collection of trinkets and mementos from travel and daily life.
Coming soon for all collectors.
Empathy and curiosity are at the heart of everything I make. My roots are in research, and I believe the best ideas start with understanding people deeply. I’m driven by work that does real good, and I think in systems, because great design is measured in the real world, not just in the interface.
As a Senior Product Designer at Sweetgreen, I shape how the digital experience comes to life across the app and kiosk, and how it carries through to the restaurant itself. I bring together the unseen structure of a service and the felt experience of its surface, making complex journeys feel simple without losing the warmth and magic that make Sweetgreen feel like Sweetgreen. I’m also exploring how AI can feel trustworthy and human, both in the products I design and in how I build them.
Previously, I designed enterprise healthcare software at Cognizant, turning dense claims and billing workflows into tools that held up for every kind of administrator. Earlier, I led a team of designers and engineers at Scout Studio on a civic outreach tool and service blueprint with the City of Boston’s Mayor’s Office of New Urban Mechanics.