Led the redesign of Sweetgreen's create-your-own ordering flow to reflect a new pricing model that replaces sticker shock with transparent value and pricing.
Pioneered a Figma-to-production workflow that empowers designers to become design engineers — building and launching pages on sweetgreen.com without engineering. With this process, I shipped a crisis-response op-ed for the CEO in a single weekend.
Drove the redesign of the Sweetgreen app homepage and navigation system that turns a one-size-fits-all entry point into a personalized discovery surface, validated across four rounds of user research and pilot testing.
Designed the end-to-end experience for SG Rewards, Sweetgreen's new loyalty program that drives value for guests and builds brand equity through points, personalized offers, and in-store scanning to earn and pay.
Created an outreach hub and service blueprint that connects youth with local representatives to partner on civic action — Led as project lead at Scout Studio, in partnership with the City of Boston's Mayor's Office of New Urban Mechanics.
Created a library to digitize my personal collection of trinkets and mementos from travel and daily life.
Coming soon for all collectors.
I'm a senior product designer creating across systems, service, and craft — where digital products meet the physical spaces they live in.
Currently at Sweetgreen, I shape how the digital experience comes to life across the app and kiosk, and how it carries through to the restaurant itself — designing the digital product as one part of a larger service, not a standalone journey. I bring together the unseen structure of a service and the felt experience of its surface to make complex journeys feel simple — without losing the warmth and magic that make Sweetgreen feel like Sweetgreen.
Previously, I designed enterprise healthcare software at Cognizant, turning dense claims and billing workflows into tools that held up for every kind of administrator. Earlier, I led a team of designers and engineers at Scout Studio on a civic outreach tool and service blueprint with the City of Boston's Mayor's Office of New Urban Mechanics — a formative experience, through which I saw the inextricable nature of our physical and digital worlds.
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